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The reception area is very nice and air conditioned which was great as it was the hottest day of the year when we arrived. The room was nice and when our tv wasn't working a member of staff came to get us new batteries for the remote very quickly. The fan in the room was much appreciated and the shower was nice and powerful although getting the right temperature and power wasn't that easy to figure out. The restaurant was nice when we ate there and the bar area was good as well to get away from the heat and the tender helped us choose a cocktail.
David
juillet 2025
i liked the location as it wasn't to far to drive too. i liked the cost of what was included. the staff were nice and wanted to help. food was good we had lunch in the bar and a 3 course buffet style dinner which was nice, a good selection and very big portions.
Deeana
novembre 2024
Most aspects of the hotel were satisfactory — the location, cleanliness, and facilities were all quite good. Several staff members were friendly and helpful, including the front desk receptionist, with one notable exception. Unfortunately, one receptionist — a slim young woman wearing glasses — stood out for all the wrong reasons. She was unhelpful not only to me but also to other guests in our group. She repeatedly refused requests without checking or making any effort to assist. In contrast, when I approached a gentleman at the reception with the same request, he was courteous, responsive, and promptly resolved the issue. The hotel would benefit from employing more staff like him and reconsidering the attitude and suitability of staff like the aforementioned receptionist.
Sarkar
juin 2025
Close to the racing track where my grandson was racing over the weekend
Shirley
juin 2025
The hotel itself is lovely, however I do not walk very well and struggled to get to the leisure club but when I got there Brad got me a cold glass of water and when we finished he dropped me back to reception, he went above and beyond his duty and really appreciated it. Thank you. There was also another lady on the first floor who I think was the coordinator or senior cleaner, not sure but she was very friendly and checked I was ok. Thanks to you too.
Bhavika
juin 2025
We booked a night here after booking golf for a weekday afternoon and really enjoyed the course ending with a late afternoon drink overlooking the countryside. The leisure centre with the swimming pool was pleasant although the changing room is tiny and very cramped - bring a dressing gown or towel robe to head back to the hotel as it's a bit of a trek outside. The main areas of the hotel (and bar) are well maintained and were busy during our stay . Our room was basic but clean and overlooked the golf course. The rooms are equipped with kettle , tea and coffee (hidden in the wardrobe) but stock up on milk at check in as it won't be topped up. Lots of free parking and Ubers available to travel to nearby towns.
Ned01234
juin 2025
Staff were helpful and hotel was clean
Craig
avril 2024
The room had everything we needed including iron, ironing board, fan etc. The tea/coffee tray was in the cupboard with the safe, which fooled us for a moment :-). Dinner very good, reasonably priced. Service good, although nobody checked whether we wanted dessert or drinks after main. Just an oversight, I think. We didn't anyway, so not huge problem. Staff very courteous. Breakfast buffet good and more than ample. Staff member explained where everything was as our first stay there.
Maria
avril 2025
clean, spacious, comfy, clean towels and bed linen and carpet, kettle, biscuits and tea, tv, nice view, desk for working, safe, swimming pool, gym, nice walks, felt safe for solo female traveller, a lot of business people, pets allowed, big restaurant and bar area, business training rooms.
Rebecca
avril 2025
Me and Sofia my daughter stay here nearly every weekend and this is by my daughters request! Andt I’ll tell you why, they go above and beyond to make her feel comfortable and special, you can’t put a price on that when it comes to my daughter, and when I say they I mean each and every one there, there isn’t one member of staff I can fault not one! , I see the bad reviews and quite honestly uncalled for in my eyes Ray you have a great set up and great team there, the chef even comes out to say hello to Sofia and that makes me feel so welcome, the food is superb and never had a bad experience , I’ve stayed at the savoy Hilton falsley and they are far more expensive to stay at and they don’t have the welcoming we get from Staverton I even asked if they had some batteries for Sofias toy and the staff on front desk were on it and delivered, what can I say, other than that’s why it’s our home while I have Sofia at the weekend, i just want to add Sofia has 2 people there that she asks about frequently when we are not there and they know who they I won’t say as I’m not going to make the other staff think that they are not important to me with helping me make my daughters time with me and the environment we are in wonderful, they all have my upmost respect and gratitude, thankyou to each and every one of you, I truly Feel blessed
Tony
avril 2025
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